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Maturity Matrix

The International Family Practice Maturity Matrix

The Maturity Matrix is an organisational assessment tool that was originally designed in the United Kingdom by Glyn Elwyn and Adrian Edwards. It is aimed at stimulating practice-led quality improvement in primary care. To allow this assessment tool to be implemented in different primary care contexts across Europe an international version has been developed and is now being tested in a collaboration between Cardiff University, the European Association for Quality in General Practice (EQuiP), and the Centre for Quality of Care Research (WOK) in Nijmegen.

The international version of the Maturity Matrix consists of 7 dimensions that reflect important aspects of organisational development, such as data management, quality improvement activity, patient involvement and staff management. Each dimension allows evaluation on a six-point scale which leads to a scoring of the level of organisational development achieved. The assessment takes the form of a facilitated group process which requires individual assessment prior to working as a group to generate a consensus. In total, the process comprises three meetings, (i) introduction, (ii) consensus, and (iii) a feedback session in which practices can compare their outcomes to a benchmark average.

Currently, 12 countries world-wide are actively involved in testing the feasibility of using the International Family Practice Maturity Matrix; study outcomes are expected to be available by the end of 2008.

For more information contact Professor Glyn Elwyn or Dr Marie-Jet Bekkers at

Alternatively, visit our website which provides a list of publications, including information about Melody Rhydderch's PhD thesis The Maturity Matrix. Registered users on the site will also have access to training materials and videos demonstrating the facilitation process.